• I didn’t receive my recent invoice. Can I get a copy via email?
• Why does my invoice say “rental” if the agreement is a lease purchase/loan?
• Why does my invoice show past due amounts? Can I get a current invoice only?
• Why does the lease require payment on the due date instead of net 30 terms?
• I cannot pay this invoice – it does not have my valid PO on it. I need this invoice corrected to reflect the new PO. Who can help?
• We missed a payment this month - can we pay this on the phone? How can I pay this ASAP?
• I have a question about a missed payment, incorrect payment, duplicate payment, or any other payment concern - where do I direct my queries?
• Can I make a payment online? Using a credit card?
• Do you have a customer portal where I can see balances and invoice copies?
• I have a question on a late fee on my invoice.
• I need to set up ACH - how do I do that?
• I need copies of my invoices emailed to me every month. Can you help?